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Online Ordering | Offline Ordering |
Sales Tax | Payment Methods |
Canceling an Order
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Online
Ordering
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Find a product you'd like to buy.
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Browse—You can browse by category using the Category
links on the left side of each page. Click on the "Shop All" link to
see all the items in a category, and select an item to go to the in-depth
Product Information page.
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Type the quantity you'd like in the "Quantity" box.
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Click the "Add to Shopping Cart" button.
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Backordering—Sometimes an item you select is temporarily
unavailable. When you place that item in your Shopping Cart, you will be asked
if you would like to backorder it. The item will be sent to you as soon as it
becomes available. We will not charge your credit card until the item ships. If
the backordered item is no longer available, we will cancel the item from your
order and notify you via e-mail. You may cancel a backordered item by calling
636-281-8386.
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Update Your Shopping Cart—You can remove an item or empty your
Shopping Cart at any time by clicking on the "Remove item" link. You can also
change your quantity by typing in the quantity you'd like and then clicking the
"Update Items" button.
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Continue shopping or checkout from the Shopping Cart page.
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Continue Shopping—
Click the "Go to homepage" or "View all categories"
link to continue shopping.
- Checkout—When you have completed shopping, click the "Proceed to
Checkout" button.
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If you've signed up for Your Account, type your "User Name" and "Password" in the
text boxes, then click the "Log in" button to access your account
information
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Your Account—You don't have to have an existing account to purchase from us. If you've not
already purchased from us before, you'll have the opportunity to create an account once you have completed your
shopping cart. Your Account stores your billing and shipping information to save you time during the checkout process.
You also have the option of storing your credit card information for additional convenience.
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Follow
the directions to enter the required information on the rest of the
page:
- If you have an a1Components.com account, log on first and then complete your
order. If you do not have an account, proceed with standard checkout.
- Enter billing address.
- Choose a shipping destination. If the shipping address differs from
your billing address, you will be asked to enter the address on the next page in
the checkout process.
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Select a shipping method.
When standard shipping is selected, the method is UPS Ground.
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Confirm your order address and shipping information.
This is your last chance to make changes to your order.
- Enter your payment information and e-mail address.
- Click on the "Submit Order" button to complete your order. Once you
click this button, our fulfillment process begins and no changes can be made to
your order.
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Shipping Status—
Most items ship within 24 hours, Monday-Friday.
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Offline Ordering
If you don't
wish to place your order over the Internet, a1Components makes it easy to order by phone,
or mail.
Ordering by
Phone
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- Select your items from the a1Components.com Website—
Write down the item numbers before calling.
Item numbers are located above the photos on all Product Information
pages.
Phone a1Components—Hours of operation are 8 a.m. through 5 p.m. C.T.
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In the U.S. and Canada—Call 1-636-281-8386
Pay for your order with Visa®, MasterCard®
or Discover®.
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Ordering by Mail
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1.) Complete your shopping cart.
2.) Select your shipping method and calculate shipping.
3.) Print out the shopping cart page.
4.) Copy and Paste the cart section into an email. Make sure to include the shipping information.
5.) Within the email, please provide your billing and shipping information.
6.) Mail your check to the address below.
By creating the order and emailing us we will make sure stock does not run out on your order before we get your check; we will hold your order for 10 days and then cancel it if we do not receive the check in that time.
If you have any additional questions you should call us during business hours.
- Pay for your order with Visa®, MasterCard®,
Discover®, money order, or personal check.
- Fax or mail your order to a1Components.
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Mail your order to:
a1Components
336 Hunters Glen Ct
Ellisville, MO 63011
For information on shipping charges,
click here.
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Sales Tax
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Missouri a1Components is a mail-order company with locations in MO. As a
mail-order company, we are required to charge state and local sales tax on orders shipped to states
where we have locations. Some taxing authorities charge sales tax on merchandise and shipping,
while others charge sales tax only on merchandise; we are required to follow the rules of each state.
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All other States—We do not charge sales tax on orders
shipped to states where we do not have a location.
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Payment Methods
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Online—You may pay with your Visa®, MasterCard®, American
Express®, or Discover®.
- Phone, and Mail Order—In addition to bankcards, we accept money orders, and personal checks for phone,
and mail orders. However, we are unable to reserve merchandise until your money order arrives, or ship any
merchandise until your personal check clears. There is no guarantee that the merchandise you selected will
still be available by the time your payment is processed.
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Changing or Canceling an Order
Please review your order carefully. Once you click the "Submit Order"
button, our fulfillment process begins and no changes can be made to your order.
However, you may cancel a backordered item by calling 1-636-281-8386.
- Our Guarantee—Our 100%
guarantee ensures that every item you purchase at a1Components meets your high
standards or you can return it for a replacement or refund.
- Returns— To complete a return, you will need to fill out an RMA Request.
How It Works:
1.) Login to your account.
2.) Click on the "Previous Orders" link.
3.) Click on the "submit" link under the RMA column.
4.) Complete the RMA Request form. Please provide as much information as possible.
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